have any questions?
Do you have any Questions?
NTH Provides readymade, Tailor Made, MICE (Meetings, Incentives, Conferences and Exhibitions), Casual Vacation trips, Honeymoon Packages, Group Tours etc which suits all the Requirements of a Traveler .
As NTH is registered under various tourism authorities & ensure the Travel Security Management Service to provide pro-active, customized support for our clients and risk management at all times.
This customized service offers a number of additional elements, including:
- Proactive notifications tailored to your requirements
- SMS notification of breaking crises and notification by phone when issues escalate during the tour.
- Active monitoring to oversee the safety of travelers visiting high risk locations
Management advisories during a crisis, providing detailed advice and guidance aimed at your security and risk management.
Unlike Hotels in metropolitan Cities, hotels in Hill Station can’t be categorized as 1*, 2*, 3* etc due to geographical Features. Hotels in Hill Station are distinguished on the basis of Location, Room Space, Services, and Amenities & Room Tariff.
Every hotel has different room categories, all featuring the same standard amenities such as wooden floors, TV, telephone and bathroom with hot water. The difference with each room category is the size, the views and some include additional amenities for extra comfort.
Check-in: 12.00 hrs (International standard time)
Check-out: 10.00 hrs
frequently asked question
Most frequent question
Check in time is 12 Noon while Check out time is 10.00 AM. Early Check in / late Checkout is as per availabilities. If room is not available hotelier can give you some other room (subject to availabilities only) till 12 noon at nominal costs or you may wait in lobby / have a cup of tea in our beautiful terraces. BBH always try its best to give rooms to our esteemed clients as early as possible before the committed time of 12 Noon. For guaranteed early check-in, reservation needs to be made starting from the previous night. Check out time is 10.00 AM.
These terms are mostly used in the Hotel Industry to determine the type of accommodation.
The below content would help you understand the inclusions along with their full form:
EP (European plan): Bed only
CP (Continental Plan): Bed + Breakfast
MAP (Modified American plan): Bed + Breakfast + Lunch/ Dinner
AP ( American plan): Bed + Breakfast + Lunch + Dinner
These Terms refers to the types of occupancy in a Single Room
Single Occupancy: Single Person occupying 1 Room
Twin sharing: 2 persons occupying/ sharing 1 Room
Triple Sharing: 3 persons occupying/ sharing 1 Room Quad Sharing: 4 persons occupying/ sharing 1 Room.
A Person below 12 Years is considered as Child whereas above 12 years its adult
Also Note: Children below 5 Yrs enjoys complimentary services.
We offer discounts for children for most tourist services published on this site. The discount depends on the age of the child and on the type of service being offered.
For holiday packages and custom-made tours, we strongly recommend booking with at least three weeks notice. For larger groups we recommend booking with a few months notice. In case of instant bookings customers must confirm their package 2 Days prior to the journey. Advance booking gives us a better chance to reserve the very best choices of accommodation for you.
As per Customers Convenience, They May choose any of the following options: Cash, NEFT(National Electronics Fund Transfer), Cheque, Online Transaction from our Website (www. Northtrailhimalaya.com) through credit Card/Debit Card/ Master Card.
For Himachal Bookings only 50% of the Total tour Package cost is sufficient to confirm the Package whereas in other destinations, only 80 % of the Total Tour Package cost is necessary booking confirmation.
NTH Executive takes 1 hr-24hrs to do the needful arrangements and issue the Booking Voucher.
Documents like booking Voucher/ confirmation Letter & ID Proof must be carried by the customers during their trip.
For Advance Amount, no charges are deducted from your Credit Card. However if the customer prefers to pay the remaining amount, 3.5 Charges extra are applicable
Please contact us as soon as possible if you wish to cancel your travel plans. Cancellation requests must be submitted to us in written — ie through e-mail. We regret that we will be unable to refund the advance amount as per our cancellation policies.
The season & off- Seasonal Dates are determined on the basis of tourist rush in Himachal.
Seasonal Dates (When Tourist Rush is high): 15 april- 5 JULY, 2014 & 15 dec – 5 jan, 2015
off-Seasonal Dates (When Tourist Rush is Low): 6 july – 14 dec, 2014 & 6 jan – 14 april, 2015
The Area of Rohtang pass is very much prone to Heavy snowfall, Landslides, glaciers Etc. due to which government has to put a barrier to avoid the risk to Human Lives. This Security Barrier of Rohtang refers to the term Rohtang Pass upto snow line.
Due to Various Climatic Conditions and high tourist rush, the Rohtang pass road gets easily worn out. So to renovate this very important Pass & to ensure a smooth & safe journey, this pass remains closed on Tuesday for tourists.
Adventure Activities depends highly on weather conditions and can get cancelled on the spot. As per company Policy, we are not responsible for any cancellation & the Amount is also non- refundable, so save the hard earned money of our customers, we avoid including these Adventure Activities.
There are few precautions which one must follow to avoid Physical Problems & Enjoy the trip happily:
Kindly Carry Warm Clothes while planning a trip to hill Station
- For Long Journeys to himachal , one may intake Avomin Medicine to Sort out Vomiting Problem.
- Height Sickness Travelers might feel dizzy while Traveling to Rohtang Pass , to tackle this problem one can consume lots of Water
In the event that a scheduled activity during your stay is cancelled due to weather conditions, we will offer alternatives at no additional costs. Please contact your Service executive as soon as possible to make alternative arrangements.
The Cab provided to you can only be used as per itinerary mentioned in our tour Package. In case you require Cab on disposable Basis (Usage as per your Convenience) you can make special Requirement to our executives.
We offer all customers a 24-hour help line during their stay in the event of an emergency. For extra assurance, we soothe you emotionally and also support you financially.
NTH Executives recommend Expedite (Advance)/Postpone Policy as it enables the customers to avail the tour Package within the period of 1 Year and also gives the option to Change their respective Destination or gift them to your loved ones.
Many Customers accuse a Travel Company for being fraud & poor service providers, but most of the time customer is himself responsible for his terrible situations. The reasons for this are as follows:
- Instant Bookings: Instant Bookings create various difficulties for Tour Executives to arrange the required services in such a short time i.e Less than 3 days.
- Low Budget: Many Customers book a budgeted Package and expects outstanding services out of it which surely is impossible to provide.
- Heavy Discount: Many times a customer demands for heavy discount which a travel company might provide but at the same time it bounds a travel company to compensate for any lacked Services due to low Margin.
Another 50% of the bad reviews are due to instant Bookings & Low Budget customers who expects out of the world services. Rest of the percentage of Bad Reviews is true to some extent as customers have faced inconvenience due to lack in our services which we deeply regret. To avoid such inconvenience to our customers we have taken various measures to give them an overwhelming experience.
You may give your feedback during your ongoing trip or either mails us on Sales.northtrailHimalaya@Gmail.com .Your Reviews than be uploaded on our Website on What Our Clients Say Section.